I worked with the teams from design, content, marketing and management to identify areas in which research on the e-reading experience was to be conducted. I facilitated all user research programs, including but not limited to exploratory research, usability tests, surveys, rapid prototyping and brainstorming sessions.
Collaborating with designers, I helped craft experience work flows and feature prioritization based on research findings. I also advocated for accessibility features, working with engineers to provide a functional reading experience for disabled users.